5G Clean Services

Privacy Policy

Introduction

The policies and information described in this document refer to this website only. Any data processed by the company outside of the website will be covered in a separate policy document.
Any reference to “We” or “Our Company” refers to interactions with the website, and not any larger policies our business may hold.
By accessing and using our website you are indicating that you agree with the policies set out in this document. If you do not accept or agree to these policies, please stop using the website immediately.
We reserve the right to update this document at any time without prior notice.
This document covers our policies in regard to how this website collects, stores, and uses any personal data we may hold (or are given) about you. 5G Cleaning Services will not divulge information howsoever learned about The Client, The Clients associates to any third party. 5G Cleaning Services will provide a copy of our current prices and services upon request. There are no membership fees for using our services. We reserve the right to change our prices at any time.

Information we may collect from you 

This website may collect the following data from you.

  • Information you provide by filling in forms on the website. This includes, but is not limited to, enquiry forms, newsletter signups, and guestbook entries.
  • Details of your visits to our website, in the form of analytics data. This includes, but is not limited to, location data and traffic data.
  • Account registration and membership details, for private pages and purchases.
  • Transaction details and order histories.
  • General user information via cookies.

Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone (including our call centre), email or otherwise. This includes personal data you provide when you:

  • request a quote for products or services;
  • create an account on the website;
  • subscribe to our publications;
  • request marketing to be sent to you;
  • respond to a customer satisfaction survey or enter a competition or promotion;
  • give us some feedback.

Cookies used on our website

We use several types of cookie on our website, which can be grouped into the following categories:
Essential – These are cookies which are required for the correct running of the website. These cookies govern your ability to login, or to make an enquiry via our contact form.
Analytics – Analytics cookies gather data to help us understand trends and website traffic data. These are used statistically (for example, number of visits to our website on a certain day).
Our website does not use cookies to share information with third parties.

How we process your information

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain features or parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

How we use your information

Information held about you is used to carry out our obligations to you from any contracts or agreements made, for example to fulfil orders or confirm bookings.
We may also use your information to provide you with promotional offers and updates about our business, if you have indicated you wish to be  contacted in such a way.
Our website does not share information with third parties for advertising purposes.
Any other websites linked from our website are not governed by this policy document. We have no control and accept no responsibility for content found on third party websites.

Disclosure of information

We may disclose your information under the following circumstances:

  • If you make a request to know what information we store about you.
  • If required by law.
  • To protect our rights, property, safety, or those of our customers.

Access to your information

You have the right, through the Data Protection Act 1998, to access information held about you. The access request may be subject to a fee of up to £10 to meet our costs of providing you with the information.

How to contact us

If you have any queries or comments regarding this privacy policy, please contact us via the contact details on this website.

About Cookies

Cookies are a way for websites to remember information about you.
Without them, every time you load the website, it would be as though you’ve never visited that website before.
If the website doesn’t know who you are, then you won’t be able to login. You would not be able to buy anything online, because the website would forget what is in your shopping basket.
However, cookies can also be used to remember your preferences and actions on a specific website, and so they can target adverts to suit. Some websites share cookies, so they can build better pictures of what to advertise and how to target customers.
Over 90% of websites use cookies. They are not good or bad, but they are in many cases necessary for websites to run correctly.
If you have concerns over what information is being stored in these cookies, you have several options.
You can turn off all cookies, though this will prevent many sites from working at all.
You can turn off 3rd party cookies. This prevents most websites from sharing your information with other websites. Some browsers do this automatically, but you should check your settings if you wish to use this option.
The final option is to look at websites individually, read their policies and learn just what they use cookies for. This will allow you to make an informed choice regarding which websites and cookies you wish to allow access to your information.

Book your cleaning

What happens after I submit my online booking?

Once you have submitted your online booking, one of our office representatives will carefully look through your booking requirements and send you a confirmation email with more information about your booking. Will be assigned to you a member of our staff for your booking.

If you have any questions or concerns regarding your booking, a team of our staff are ready to help you and answer any questions you may have over the phone. In the meantime, please have a look at our FAQ’s section as your questions may have already been answered.

You can reach always our office at +4407747738804 or simply send us an email to 5gcleanerservices@gmail.com and we will answer your email at the first opportunity we get. 

Our office lines are open 7 days a week! Monday to Friday 8:00am until 8:00pm and 8:00am until 4:00pm on Saturday and Sunday.

Personal info
Name*
Postcode*
Cell phone*
Email*
Additional info
Tell us more about:
How many square feet?*
How many bedrooms?*
How many full bathrooms?*
How many floors?
How many people in your household?
How many pets in your household?
Services*
Routine*
Add-ons:
Tell us if you need some add-ons to your service:
Complete windows
Changing beds
Fridge
Freezer
Oven Cleaning
Laundry
Patio / Balcony / Deck